Path A: Proof Sprint — Complete Details
Investment:
£2,950 (fixed price, non-negotiable)
Duration:
5 working days total
Prerequisites:
Initial discovery call (free, 30 minutes)
Complete Deliverables
1. Working Prototype
- Functional system processing your actual data
- Branded interface (basic, not production-polished)
- Core functionality demonstrating the transformation
- Handles 80% of standard cases
- Hosted on our infrastructure for 30-day test period
- Access for up to 5 users during test period
2. Comprehensive Assessment
- Process map of current workflow (documented with diagrams)
- Bottleneck analysis showing time/cost drains
- 3+ automation opportunities identified and prioritized
- ROI projections for each opportunity (conservative estimates)
- Implementation complexity ranking (simple/medium/complex)
- Recommended roadmap for rolling out automations
3. Implementation Roadmap
- Phase 1 recommendations (quick wins, 2 weeks)
- Phase 2 opportunities (medium-term, 1-3 months)
- Phase 3 vision (transformational, 6-12 months)
- Resource requirements for each phase
- Risk assessment and mitigation strategies
4. Technical Documentation
- System architecture diagram
- Data flow documentation
- API specifications (if applicable)
- Security considerations
- Scalability analysis
The Timeline
Day 0: Pre-work & Preparation
- Review provided materials
- Prepare observation framework
- Set up development environment
Days 1-2: On-Site Discovery
- Shadow your team performing the target process
- Interview stakeholders (30-60 mins each)
- Collect sample data and edge cases
- Map workflow with your team
- Identify automation opportunities in real-time
Days 3-4: Prototype Development
- Build core automation using your data
- Create basic user interface
- Test with sample cases
- Document technical approach
Day 5: Delivery & Demo
- Live demonstration of working prototype
- Present opportunity assessment
- Review ROI projections
- Discuss implementation roadmap
- Q&A session with stakeholders
- Handover all materials
Zero-Risk Guarantee
If we don't identify at least 3 implementable AI opportunities with projected ROI exceeding £2,950, you get a full refund.
- Request within 14 days of receiving deliverables
- Email me directly: [email protected]
- Refund processed within 5 business days
- You keep all work product regardless
Recent track record: 2/2 clients proceeded to full build. Average ROI potential identified: 51x
What Happens Next
After your Proof Sprint, you have three options:
- Proceed to Direct Build — We build the full production system
- Build it yourself — You own the prototype and documentation
- Claim the guarantee — Full refund if not satisfied
Most clients (100% to date) proceed to Path B after seeing the prototype work with their actual data.
Path B: Direct Build — Complete Details
Investment:
£5,950–£9,950 (exact price after scoping call)
Duration:
2 weeks from scoping to production
Payment Terms:
50% upfront, 50% on completion
Prerequisites:
Clear problem definition OR completed Proof Sprint
Price Breakdown
£5,950 — Single Process Automation
Typical examples:
- Invoice processing and data extraction
- Contract clause checking
- CV screening and candidate matching
- Email categorization and routing
- Simple report generation
Characteristics:
- Single input source
- Linear workflow
- Standard outputs
- Minimal system integration
£7,950 — Multi-Step Automation
Typical examples:
- Client onboarding workflows
- Multi-stage compliance checking
- Report generation from 2-3 systems
- Property valuation with market data
- Project documentation generation
Characteristics:
- Multiple data sources
- Branching logic
- 2-3 system integrations
- Custom business rules
£9,950 — Complex Integration
Typical examples:
- Multi-system workflow automation
- Custom API development and integration
- Advanced decision-making logic
- Real-time data processing pipelines
- Complex compliance automation
Characteristics:
- 4+ system integrations
- Complex business logic
- Custom APIs or webhooks
- Real-time processing requirements
- Advanced error handling
Note: Most projects fall in the £7,950 tier. Exact pricing confirmed after scoping call where we review your specific requirements.
Complete Deliverables
1. Production-Ready System
- Fully functional automation handling 95%+ of cases
- Professional, branded interface matching your company style
- Robust error handling with fallback procedures
- Complete integration with existing systems
- Scalable architecture ready for growth
- Security hardening to production standards
2. Deployment & Infrastructure
You choose hosting approach:
- Option A: Your infrastructure — We deploy to your servers/cloud
- Option B: Managed hosting — We host on your behalf (additional £195/month)
Included in deployment:
- Complete setup and configuration
- SSL certificates and security
- Backup and disaster recovery procedures
- Monitoring and alerting setup
- Performance optimization
3. Complete Documentation
- User guides with screenshots and walkthroughs
- Administrator manual for system management
- Video tutorials for key workflows
- Troubleshooting guide for common issues
- Technical documentation (architecture, APIs, integrations)
- Disaster recovery procedures
- Change log for future updates
4. Training & Knowledge Transfer
- On-site training session (full day)
- Power user certification for 2-3 team members
- Administrator training for technical staff
- Q&A sessions during stabilization period
- Recorded training videos for ongoing reference
5. Metrics Dashboard
- Usage tracking (volume, frequency)
- Performance metrics (speed, accuracy)
- ROI calculator (time saved, cost reduction)
- Error monitoring and resolution tracking
- User adoption metrics
The Timeline
Week 1: Development & Integration
- Days 1-2: Core functionality development
- Days 3-4: System integrations and data connections
- Day 5: User interface and experience design
Week 2: Testing, Training & Deployment
- Days 6-7: Testing with real data, edge case handling
- Day 8: Deployment to production environment
- Day 9: On-site training and handover
- Day 10: Final adjustments and go-live
30-Day Stabilization Period
After deployment, we provide 30 days of included support:
Week 1: Intensive Support
- Daily check-ins via email/Slack
- Same-day response to any issues
- Rapid bug fixes and adjustments
- Usage monitoring and optimization
Weeks 2-3: Stabilization
- Bi-weekly check-in calls (30 minutes)
- 24-hour response time to issues
- Minor improvements and refinements
- Performance tuning
Week 4: Transition
- Final review session
- Documentation updates based on learnings
- Handover of all administrative access
- Decision point: Independent operation or ongoing maintenance
Intellectual Property
You own everything:
- All source code (delivered via GitHub or zip)
- All documentation
- All training materials
- All integrations and configurations
We retain only:
- Rights to our general methodology
- Rights to discuss the project type (with permission for specifics)
Optional: Ongoing Maintenance
Investment:
£395/month per automation
Contract:
Month-to-month, no minimum term
When to Start:
After 30-day stabilization period
What's Included
Proactive Monitoring
- 24/7 uptime monitoring
- Performance tracking and optimization
- Error detection and resolution
- Security updates and patches
Support & Optimization
- Priority email/Slack support (same-day response)
- Bug fixes and error resolution
- Minor feature improvements
- Workflow optimizations based on usage data
- Monthly optimization report
Updates & Evolution
- New AI model upgrades when beneficial
- Integration updates when systems change
- Feature enhancements up to 2 hours/month
- Documentation updates
What's NOT Included
- Major new features (quoted separately)
- Additional automations (new project)
- Training for new staff (available on request)
- Changes to business processes (consult separately)
When You Should Choose Maintenance
- You want peace of mind that systems are monitored
- You lack in-house technical expertise
- You want ongoing optimization as usage evolves
- You prefer to focus on business, not system management
When You DON'T Need Maintenance
- You have capable technical staff in-house
- The automation is simple and stable
- You're comfortable managing systems yourself
- Budget constraints require independence
Important: Maintenance is genuinely optional. We design systems to run independently. This is for clients who prefer ongoing professional oversight.
Service Boundaries & Terms
What We Do
- Build AI-powered process automations
- Integrate with existing business systems
- Train your team to operate independently
- Transfer complete ownership and control
- Provide defined support periods
What We Don't Do
- General IT support or help desk services
- Website design or marketing services
- Staff augmentation or body shopping
- Create long-term dependencies
- Ongoing managed services (unless explicitly chosen)
Data Security & Compliance
- Data location: UK/EU only, never leaves Europe
- Data retention: Deleted after project completion (unless maintenance)
- GDPR compliance: Built-in by default
- Security standards: Bank-grade encryption and access controls
- Cyber insurance: £2M professional indemnity coverage
- Audit trail: Complete logging for compliance
Working Arrangements
- On-site work: East Midlands included; travel costs for other regions
- Hours: Standard business hours (9am-6pm), emergency support available
- Communication: Direct founder access, no account managers
- Tools: We provide all software during engagement
- Your tools: You provide access to systems being integrated
Payment Terms
- Proof Sprint: Payment in advance (refundable per guarantee)
- Direct Build: 50% advance, 50% on completion
- Maintenance: Monthly in advance via direct debit
- All prices exclude VAT (added for UK businesses)
- Payment methods: Bank transfer, debit/credit card
Termination & Refunds
- Proof Sprint: Full refund per guarantee terms
- Direct Build: Pro-rata refund for uncompleted work (rare)
- Maintenance: Cancel anytime with 30 days notice
- All terminations: Include complete handover and documentation
The Twisthand Difference
What We Are
- Craftsmen — We build, not theorize
- Direct — Founder-led, no account managers
- Local — East Midlands based, UK-wide capable
- Practical — Working solutions in days
- Honest — Fixed prices, clear boundaries
- Independent — We train you to operate without us
What We're Not
- Management consultants selling PowerPoints
- IT support department
- Offshore development team
- Enterprise software vendor
- Digital marketing agency
- Dependency creators
Our Commitments to You
- Direct founder access — You work with Javan Green personally
- Reality-based solutions — We observe your actual workflows
- Rapid deployment — Working systems in days/weeks, not months
- Complete ownership — You own all code and documentation
- Knowledge transfer — We train you to independence
- Fair economics — Fixed prices based on value, not time
- No BS — Clear language, transparent process, honest feedback
Why This Approach Works
Traditional consulting fails SMEs because:
- Armies of juniors learning on your budget
- Theoretical recommendations requiring months to implement
- Account managers filtering access to actual expertise
- Time & materials billing that incentivizes slow delivery
- Dependency creation for recurring revenue
Our model succeeds because:
- One expert with 14+ years experience
- Working prototypes on Day 2, not Month 6
- Direct access to the person doing the work
- Fixed prices that align our interests with yours
- Complete handover and independence
Frequently Asked Questions
Q: Should I do Proof Sprint or Direct Build?
A: Choose Proof Sprint if:
- You're unsure if AI can solve your problem
- You need to convince stakeholders
- You want zero-risk validation
- You're exploring multiple opportunities
Choose Direct Build if:
- You know exactly what you need
- You've validated the approach (e.g., via competitors)
- Time is critical
- You're ready to commit to implementation
Q: What if you can't deliver in 2 weeks?
A: We only commit to 2-week delivery if it's genuinely achievable. During the scoping call, I'll tell you honestly if it's possible or if it needs more time. If it genuinely can't be done in 2 weeks, I'll explain why and give you a realistic timeline. Transparency over false promises.
Q: Do I need the ongoing maintenance?
A: No. We design systems to run independently. Choose maintenance if you want peace of mind, ongoing optimization, or lack in-house technical capability. Many clients operate happily without it.
Q: What if I need changes after the 30 days?
A: You own the code, so you can make changes yourself or hire anyone you want. Alternatively, we can make changes on a project basis (quoted separately) or you can subscribe to ongoing maintenance.
Q: What happens if you get hit by a bus?
A: You own all code and documentation. Three qualified developers have access to handover protocols. Your systems continue running. While I'm the primary contact, you're not left stranded.
Q: Can I negotiate on price?
A: No. Prices are fixed because they reflect the value delivered, not time spent. If £2,950 for a Proof Sprint seems expensive, compare it to £2,000/day for traditional consultants who deliver recommendations, not solutions.
Q: Do you work outside the East Midlands?
A: Yes. East Midlands clients don't pay travel costs. For other UK regions, on-site work includes reasonable travel expenses (typically £200-500 depending on location and duration).
Q: What about data security?
A: Bank-grade security standards. All data stays in UK/EU. GDPR-compliant by default. No data retention after project. £2M professional indemnity insurance. Full audit trails for compliance.
Q: Have you ever given a Proof Sprint refund?
A: Not yet. Two clients to date, both proceeded to full build. But the guarantee stands — if I can't find clear ROI opportunities, you get your money back and keep everything.
Real Results from Real Clients
Don't just take my word for it. Here's what we've achieved:
Tutorless — Education Technology
- Challenge: One tutor, limited capacity, manual everything
- Solution: AI-powered tutoring platform with full automation
- Results: 10x tutor productivity, 100 students served, 95% satisfaction
- ROI: £216,000 annual savings identified
- Timeline: 6 weeks from concept to launch
PCDC — Public Health Research
- Challenge: Complex training programs, manual delivery, limited reach
- Solution: Personalized learning paths at scale
- Results: 85% completion rate, 60% cost reduction
- ROI: £120,000 annual savings
- Timeline: 8 weeks from discovery to delivery
View detailed case studies → |
Request reference calls →
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Two clear paths. Fixed pricing. Zero surprises.
Or call: +44 7376 692 460