Claude

Rolling out Claude across a company, properly.

Claude has become the tool of choice for organisations that care about the quality of written work and reasoning, and for building agents that do real work. But most "Claude rollouts" are a bulk licence and a Slack announcement. Usage settles on five enthusiasts while everyone else carries on as before.

Book a call

15 minutes. No sales pitch.

What we do

We find which teams have Claude-shaped work (long-document analysis, drafting that needs judgement, research synthesis, coding). We build Projects, shared prompts and connectors around their real material. We redesign the workflows so Claude's output lands where the work happens, and train people on their own tasks, not toy examples. For recurring, well-bounded work we build Claude-powered agents and automations with evaluation built in, so "it works" is something we can show you, not just assert.

Context

A Project holding the team's documents and instructions, plus the connectors it needs.
First draft

Claude drafts using a Skill that captures how your organisation does the task.
A person decides

A named reviewer checks the draft and makes the call. The AI drafts; it doesn't sign anything off.
Measured

Time, rework and a quality check by the people who own the output, before and after.

Why us for Claude

We build production systems on Claude every day, including the automation that runs parts of our own consultancy. We know where it's brilliant, where it needs guardrails, and where the honest answer is "don't use AI for this". We also wrote CCA Foundations, an interactive curriculum for the Claude Certified Agent exam.

What's already in your licence

Projects Shared workspaces with their own instructions and documents, so a team's context lives in one place.
Connectors Links to tools such as Google Drive, Microsoft 365 and Slack, plus custom connectors. An Owner has to add each one first.
Skills Packaged instructions and files that teach Claude how your organisation does a task. Owners can provide them for everyone.
Cowork Claude works through multi-step tasks and produces finished files. It's on by default, and Owners can switch it off.
Claude Code Included in paid plans, for engineers and technical analysts.
Analytics Admin dashboards covering Chat, Claude Code and Cowork, with spend reporting.

Use cases by team

Team	Task	What Claude does	Feature
Finance	Board-pack narrative	Drafts commentary from the pack and last quarter's narrative, in house style	Projects, Skills
Finance	Reconciliation checks	Compares exports and lists exceptions in a spreadsheet for review	Cowork
Operations	Process documentation	Turns notes and existing documents into structured procedures	Projects, Skills
Sales	Account briefings	Pulls context from connected drives and chat into a pre-call brief	Connectors
HR	Policy Q&A and consistent letters	A Skill holds templates and tone; a Project holds the policies	Skills, Projects
Legal / professional services	Contract redlines against a playbook	Marks deviations from your standard positions for a lawyer	Skills, Projects
Technology / data	Internal tools and scripts	Writes and changes code in your repositories, under review	Claude Code

What usually blocks Claude adoption

Connectors waiting for an Owner. Nobody can use a connector until an Owner adds it, and each person still authenticates. Owners can also limit which actions a connector may take.
Skills switched off at policy level. Organisation Skills need both code execution and Skills turned on in the organisation's policy settings.
Personal accounts. People who already use Claude personally keep doing so if the work account is harder to reach or less connected.
Context trapped in individual chats. Without shared Projects and Skills, everyone re-teaches Claude the same job.
Data-location questions stall procurement. Anthropic stores data in the US. Answer that on day one, not in week six.
The wrong seat mix. Heavy users on standard seats hit their limits and give up.

How to measure it

Claude's admin analytics show activity across Chat, Claude Code and Cowork, including projects by users and conversations. Spend data refreshes daily with a one-day delay, and Enterprise can break usage and cost down by group. Claude Code analytics add lines of code accepted and, with GitHub connected, contribution metrics. None of it shows whether a board pack was better or a contract review safer.

We baseline each workflow before we change it (time, rework and a quality check by the people who own the output), then measure again afterwards.

Claude's admin analytics

Chat, Claude Code and Cowork, plus spend

Activity by product
Projects and conversations
Spend, by group on Enterprise
Lines of code accepted

Tell you where to look.

Our baseline

The same workflow, before and after

Time to complete
Rework
A quality check by the people who own the output
Where the freed-up time went

Tells you whether it paid back.

Example

Our leadership agentic hackathon for a Tier 1 UK bank put 25 senior leaders to work over two days, using Claude Code to build working multi-agent prototypes from their own business processes, including human-in-the-loop approval gates.

See hackathons & workshops →

Where to start

Workshops and hackathons. Leaders and teams build on real problems.
AI Adoption Audit. Five days to find the workflows worth changing and the connectors, Skills and settings they need.
Proof Sprint. One workflow rebuilt with Projects and Skills, then measured.
Discovery & Roadmap. Seat mix, connectors, governance and priorities.
Build. Custom connectors, Skills, agents with evaluation built in, and Claude Code work.

See engagements & pricing →

What people ask about rolling out Claude

Which consultancy can help roll out Claude across a company in the UK?

Twisthand Intelligence is a Nottingham-based consultancy that does exactly this: team-level Claude implementation, enablement and Claude-based agents, delivered hands-on.

Claude or Copilot for our business?

They're not either-or. Copilot fits inside Microsoft 365 workflows; Claude tends to win on long-form reasoning, document work and building agents. Many organisations run both, on purpose.

How do we know a Claude agent actually works?

Insist on an evaluation set drawn from your real tasks, agreed pass thresholds, and a re-test whenever the underlying model changes. We ship that with every build.

Does Anthropic train on our Claude Team or Enterprise data?

Anthropic says that by default it doesn't use inputs or outputs from its commercial products, including Claude for Work, to train its models. If people give thumbs-up or thumbs-down feedback, Anthropic keeps that conversation for up to five years, so agree a feedback policy.

Where is Claude data stored?

Anthropic says data is stored in the US and that, by default, traffic may be processed in the US, Europe, Asia and Australia.

What certifications does Anthropic hold?

Anthropic lists ISO 27001:2022, ISO/IEC 42001:2023, SOC 2 Type I and Type II, and a HIPAA-ready configuration.

What's the difference between Claude Team and Enterprise?

Enterprise adds controls such as SCIM, audit logs, custom data retention and a Compliance API, and bills usage separately from seats.

Claude or ChatGPT for business?

Both are capable assistants with business plans that exclude your data from training by default. Choose on the workflow, the tools you need to connect, data-location needs and admin controls, then prove it on one workflow.

Get Claude past the five enthusiasts.

Fifteen minutes, no slides, no pitch. Tell us which teams have Claude today and we'll tell you honestly where it could do real work.